play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 0214698459
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can try re-initiating the process or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your correct KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should fix any problems and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for earnings from gaming activities, not bonus amounts. This means users can only cash out the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This will ensure a smooth and secure experience. Your cooperation in providing complete information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment issues can sometimes arise, leading to delays of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn, while any winnings from playing games with the bonus can be withdrawn. Bonus funds are non-withdrawable, whereas any wins from them are withdrawable. You can withdraw winnings from bonus-funded games, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
At play exchange, we prioritize the convenience and security of our users. Our platform offers a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, ensuring seamless transactions. To protect our users' personal and financial information, we utilize cutting-edge cryptographic technology. This advanced encryption safeguards all data transmitted through our platform, providing an unprecedented level of security.
Our generous welcome bonuses and daily promotions provide numerous opportunities to maximize your earnings. We offer support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring fast and hassle-free transactions. Our customer support team is available 24/7 to assist with any questions or issues you may encounter. Our team is dedicated to providing a seamless and enjoyable online gaming experience. With a vast array of games to choose from, you're sure to find something that suits your taste. Our site is designed to be user-friendly, making it easy to navigate and find the games you love. At play exchange, we're committed to providing a safe and secure gaming environment. We use the latest technology to ensure that all transactions are protected and that your personal information is kept confidential. Our team is also constantly working to improve and update our site, ensuring that you have the best possible experience. Join play exchange today and take your online casino experience to new heights!